The Toyota dealer disappointed me.
When I called this morning, I explained the curb accident and ask if they could perform an alignment and the lady who answered said "yes". Therefore, I drove there. I arrived at 10:20 AM and the service advisor suggested doing the service because the car is just 700km away from the required service. Fine, you let me in for a fully booked Saturday so I am willing to let you make the money earlier. At 12 PM, my car was ready. Service advisor said they can't do the alignment because they don't have the machine but arranged an appointment on Wednesday. I b*tched about they said they can have it done and $!#@$%%@. Anyhow, I let the advisor book me in for Wednesday. My family had been deal with this Toyota dealership since 1992 and we didn't have any problem with them. Today is the first time they show me the $hitty service. At the end, I paid $218 for just an oil change and pollen filter change and tire rotation...
After that, I drove to an independent tire shop that I installed tires for my Volvo. Luckily, they had time to check out the damage. After they drove my car up to the alignment ramp, they told me to go take a look under the car. The inner and outer tie rods are bent. They suggest to replace both rods and have an alignment done. The shop called for parts right away and a dealership in the area have the right parts but won't able to deliver until 3PM. Therefore, I told them to order the parts and I will return on Monday. Hopefully, those are the only repair needed.
I wonder how the Toyota tech couldn't tell the bent tie rods.
